TERMS OF SERVICE
Last updated 08 November 2025

1. Introduction
1.1 This website www.fernlondon.co is operated by DGN Global Ltd. (“we”, “us”, “our”).
1.2 By accessing or using the Site, and/or placing an order through the Site, you (“you”, “your”, “Customer”) agree to be bound by these Terms of Service (these “Terms”), together with our Privacy Policy, Returns & Refunds Policy, and any other policies referred to herein.
1.3 If you do not agree to all of these Terms, you must not access or use the Site or place an order.
1.4 We reserve the right to update, change or replace any part of these Terms at any time by posting the updated version on the Site. It is your responsibility to check these Terms periodically for changes; your continued use of the Site after any changes constitutes your acceptance of those changes.

2. Online Store Terms
2.1 You represent and warrant that you are at least the age of majority in your place of residence and are capable of forming a binding contract.
2.2 You agree not to use the Site or products purchased through the Site for any unlawful or unauthorised purpose.
2.3 You must not introduce viruses, worms, or any malicious code or otherwise interfere with or damage the Site or the content or any networks connected to the Site.

3. General Conditions
3.1 We reserve the right to refuse service to anyone for any reason at any time.
3.2 The headings in these Terms are included for convenience only and will not affect their interpretation.
3.3 You acknowledge that your transmission of information over the internet may involve transfers over different networks and changes to conform and adapt to technical requirements; credit/debit card information is encrypted.
3.4 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or use of the Site without our express written permission.

4. Accuracy, Completeness & Timeliness of Information
4.1 We attempt to ensure that the information on the Site is accurate, complete and current; however we do not warrant that it is and we disclaim liability for any loss arising from use of information on the Site.
4.2 The Site may include historical information and may not necessarily be up to date. Reliance on any material on the Site is at your own risk.

5. Modifications to the Service & Prices
5.1 Prices for our products are subject to change without notice.
5.2 We reserve the right at any time to (a) modify or discontinue the Site or any part or content of it, (b) change pricing or fees, (c) limit quantities for any reason.
5.3 We will not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Site or any part thereof.

6. Products or Services
6.1 Some products may be available exclusively online through the Site and may have limited quantities.
6.2 We have made every effort to display as accurately as possible the colours, images and descriptions of our products. However we cannot guarantee that your device’s display of any colour will be accurate.
6.3 We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. We also reserve the right to limit the quantities of any products or services that we offer.

7. Accuracy of Billing & Account Information
7.1 We reserve the right to refuse any order you place with us. We may, in our discretion, limit or cancel quantities purchased per person, per household or per order.
7.2 You agree to provide current, complete and accurate purchase and account information for all purchases made on the Site. You agree to promptly update your account information, including changes to your email address, payment methods, or card expiration dates.

8. User Submissions, Comments & Other Contributions
8.1 If you submit comments, feedback, suggestions, proposals, plans, ideas or other materials (“Submissions”) related to the Site, products or services (“Content”), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use, copy, modify, publish, distribute and otherwise exploit such Submissions in any medium.
8.2 You warrant that your Submissions do not infringe the rights of any third-party, do not contain anything defamatory, obscene or otherwise unlawful, and do not introduce viruses or malicious code.
8.3 We are not obligated to monitor, edit or remove Submissions, but reserve the right to do so.
8.4 You are solely responsible for your Submissions and their accuracy.

9. Third-Party Links & Tools
9.1 The Site may contain links to third-party websites or services not owned or controlled by us.
9.2 We assume no responsibility for the content, privacy policies or practices of any third-party websites.
9.3 We may provide access to third-party tools and services; those are provided “as is” and “as available” without warranty or endorsement by us.
9.4 Your use of third-party tools is at your own risk and subject to the terms of those third-parties.

10. Intellectual Property Rights
10.1 All content on the Site (text, graphics, logos, images, audio, video, software) is our property or the property of our licensors and is protected by intellectual property laws.
10.2 You may not copy, reproduce, distribute, republish, download, post, broadcast or transmit any portion of the Site without our prior written permission, except for your own personal non-commercial use.
10.3 The use of our trademarks, service marks or logos without our express written permission is strictly prohibited.

11. Warranty Disclaimer & Limitation of Liability
11.1 To the fullest extent permitted by law, the Site, products and services are provided “as is” and “as available”, without any warranties of any kind (express or implied).
11.2 We do not warrant that your use of the Site will be uninterrupted, secure or error-free.
11.3 In no event will we, our directors, officers, employees, affiliates, agents, licensors or suppliers be liable for any indirect, incidental, special, consequential or exemplary damages, including, without limitation, loss of profits, data, business or goodwill, arising from your use of, or inability to use, the Site or products, even if we have been advised of the possibility of such damages.
11.4 Our liability to you for any cause whatsoever and regardless of the form of action shall at all times be limited to the amount you paid, if any, for the products purchased through the Site giving rise to the claim.
11.5 Nothing in these Terms excludes or limits liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability which cannot be limited or excluded under applicable law.

12. Indemnification
12.1 You agree to indemnify, defend and hold harmless us and our affiliates, officers, directors, agents, contractors, licensors, service providers and suppliers from any claims, liabilities, losses, damages, costs or expenses (including legal fees) arising out of or in connection with (a) your breach of these Terms; (b) your misuse of the Site; (c) your violation of applicable law or third-party rights.

13. Termination
13.1 These Terms are effective until terminated by you or us. You may terminate your use of the Site by ceasing to use the Site and deleting your account (if applicable).
13.2 We may terminate or suspend your access to the Site immediately, without prior notice or liability, if in our sole judgment you breach any of these Terms or for any other reason.
13.3 Upon termination, all provisions which by their nature should survive termination shall survive, including intellectual property rights, warranties disclaimers, indemnities, and limitations of liability.

14. Governing Law & Jurisdiction
14.1 These Terms and any dispute or claim arising out of or in connection with them or your use of the Site shall be governed by and construed in accordance with the laws of England and Wales.
14.2 You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute, unless you are a consumer residing in Scotland or Northern Ireland in which case you may have additional rights.

15. Changes
15.1 We reserve the right at any time to modify or update these Terms by posting a revised version on the Site. The “Last updated” date will be amended accordingly.
15.2 Your continued access or use of the Site after changes have been posted constitutes your acceptance of the revised Terms.

16. Contact Information
If you have any questions about these Terms, please contact us at:

DGN Global Ltd.
Hazeldene Farm, Unit 11, Ockham Lane
Cobham, KT11 1LW
United Kingdom
Email: fernlondonuk@gmail.com